



"I started using the cooking guilds knives and fell in love with them. "
Chef Michael Symon - Iron Chef America
FAQs
When can I expect my order?
FAST! We ship all orders within 24-48 hours of receiving them! On average our product is delivered within 3-5 business days in the United States. International shipping times will vary depending on country/customs etc..
Will I have to pay any additional customs, duties or VAT fees when I receive my order?
Depending on your country, it is possible that you will be charged one or more of these fees when you receive your order.
Please note that all international orders are charged in US dollars. International charges are based on the standard exchange rates between your currency and the US dollar at the time of purchase or refund.
Will you notify me by email when my order has shipped?
Yes, we will send an invoice by email when your order has been placed and another when your order has been shipped.
If you can not find our emails in your normal inbox, it is worth checking in your spam or junk mail folder.