Making It Right: Our Commitment To You & Your Order

Making It Right: Our Commitment To You & Your Order

To our valued customers, 

We want to take a moment to apologize for the international shipping issues that you may have experienced in the past. We understand that receiving your products in a timely manner is important and we are truly sorry for any inconvenience that may have caused.

We are thrilled to announce that we have now switched to FedEx for our international shipping needs. With FedEx, we can now offer faster delivery times with an estimated arrival of just 5-10 days including tracking details for all parcels. This change is a direct result of our commitment to providing the best possible customer service and experience.

We want to thank all of our customers for their continued support and loyalty. Your feedback is invaluable to us and helps us to make the necessary improvements to our services. Our goal is to always exceed your expectations and we will continue to work towards that end.

In the future, should you encounter any issues with your international shipping, please do not hesitate to reach out to us. Our customer service team is always available to assist and resolve any problems that you may have.

Once again, we apologize for any inconvenience that you may have experienced in the past and we are confident that you will be pleased with the improvements that we have made to our international shipping services.

The Cooking Guild

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