We stock all of our products in a fulfilment centre in California USA.
Although we have mainly got all our shipping times down to a normal level, international shipments may sometimes still slight delays.
Yes. All the knives we sell are hand-forged. We have a very talented team with over 20 years of experience in the middle east of crafting these works of art.
All packages will include a care instructions leaflet. As most of our knives are not stainless steel, in fact they are high carbon steel blades. They require a little extra attention.
These blades must be washed by hand. And lightly oiled after being washed. Failure to do so will result in rust spots appearing.
We recommend highly to use a good quality honing steel to extend that extra sharp edge.
Once this method start becoming less effective, using whetstones start from 300 ending in 3000 grit will bring back that out of the box sharpness.
All knives bought from our website have a 30 day no questions asked returns policy. Simply do not like it? send it back for a full refund or exchange!
As for wear chips or damaged edges/tips we offer a lifetime guarantee on any manufacturing problems with the knives and other products.